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Help, from the people who built it

Support

Last updated: September 7, 2026

On this pageContact usLocks and the pausePermissionsPurchases and PremiumYour dataPlatformsLeaving Odak

Write to us: odakapp@ome-marketing.com. We build Odak and we read the support mail ourselves — no bots, no ticket numbers. We usually reply within one business day.

Contact us

Bug reports, questions, feature ideas, billing problems and privacy requests all go to the same address: odakapp@ome-marketing.com.

It helps if you tell us your device and OS version, and what you were doing when something went wrong. Odak has no backend and no crash reporting, so if it breaks for you, we only find out when you tell us.

Publisher: OME MARKETING L.L.C-FZ, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.

Locks and the pause

Can I still open a locked app? Yes. Odak is not a prison — it is a reminder of a promise you made to yourself. When you open a locked app you pass a friction gate: a deterrent screen, then a wait that grows with each opening attempt that day and resets the next day. You can complete the wait, or skip it for a store-priced fee. Then you choose a break of 1–30 minutes on both Android and iPhone, and the selected apps open. When the break ends, the lock comes back on its own.

The same duration choices apply on both platforms: 1-minute steps, with shortcuts for 1, 5, 15 and 30 minutes. When opening all apps while a break is already active for an individual app, shorter choices may be unavailable so the new break does not shorten the existing one. You choose the duration; Premium does not change these rules.

Giving up is always free, and always at least as visible as the paid option. That is deliberate.

Permissions

Odak needs system permission to notice the moment a locked app comes to the foreground, and to show its own block screen.

  • On iOS: Screen Time authorization (Apple’s Family Controls). You grant it in the system prompt and can withdraw it in Settings → Screen Time.
  • On iOS, optional notifications: these provide summaries and the “Open Odak” handoff from Apple’s block screen. If they are off, open Odak manually; your pending gate is preserved.
  • On Android: Usage Access, plus permission to display over other apps. Both are revocable in Android Settings.

None of this information leaves your device. If you withdraw a permission Odak depends on, the app tells you protection is inactive rather than pretending it still works.

Purchases and Premium

What is the skip fee? A one-time, flat in-app purchase for skipping a wait. It is the same every time and never rises with repeated use. Odak never hardcodes a price — it shows the price your store reports, so what you see is what you are charged. Paying is optional: completing the wait and giving up are always free.

What is Odak Premium? An optional auto-renewing subscription that adds strict mode, Focus programs and weekly summaries on top of the free core, plus deeper device-usage statistics on Android. Premium never weakens the lock, never shortens a wait and never creates a free bypass.

Managing or cancelling. Subscriptions are handled by your store, not by us. iOS: Settings → your name → Subscriptions. Android: Google Play → Payments and subscriptions → Subscriptions. Deleting the app does not cancel a subscription.

Refunds. Purchases are processed by Apple or Google, so refunds go through them — Apple: reportaproblem.apple.com; Google: the Play refund request form. Your statutory consumer rights still apply. If you were charged in error, write to us and we will help you take it up with the store. Full detail is in the Terms of Use.

Your data

Odak has no account, no login and no backend operated by us. Your locked apps, commitment history and settings stay on your device. Uninstalling deletes local app data; on Android, selected durable data may remain in your private Google-backed device backup when backup is enabled. Android can show on-device app-usage statistics. On iPhone, Apple’s Device Activity report extension displays usage reports on the device; the Odak host app does not receive the raw report data. Usage reports are not sent to us or RevenueCat.

Odak uses RevenueCat to check Premium status and manage purchases and restores. RevenueCat can initialize before a purchase and processes a pseudonymous app user ID, available store purchase history, and technical device and connection information for entitlement verification and subscription reporting. It may infer a country from the network connection. Odak does not send your name, email address, phone number, locked-app list or usage reports to RevenueCat. The full picture is in the Privacy Policy.

Platforms

Odak supports iPhone and Android. The commitment flow is the same, while enforcement follows each platform: Apple Screen Time shields on iOS and Usage Access plus Odak’s block screen on Android. Some device-usage statistics are Android-only because Apple does not expose those raw figures to Odak.

Leaving Odak

You can uninstall Odak at any time. It never blocks uninstalling, force-stopping or opening your system settings — a rule you set for yourself is not a chain we get to hold. If you are leaving because something did not work, please tell us why first; that is how the app gets better.